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Olmon Edu · olmon.uz

Support

Answers to common questions about the Olmon Edu app, and how to reach us.

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Olmon Akademie 30 Farobiy Street, Almazar District, Tashkent, Uzbekistan

The Olmon Edu app

Olmon Edu is the app for Olmon Akademie students. It brings together live lessons and their recordings, homework, tests, the library, group chat, attendance, grades and payments.

Olmon Edu

For iPhone, iPad and Android · iOS 17 or later, Android 8.0 or later

Coming soon to the App Store

The app works in Uzbek, Russian, English and German. You can switch the language in the app’s Settings.

Signing up

  1. Open Olmon Edu and tap “Sign up” on the sign-in screen.
  2. Enter your Uzbek phone number (+998) and type the code we send you by SMS. The code is valid for 5 minutes.
  3. Enter your first name, surname and gender, and choose a password: at least 8 characters, with at least one Latin letter and one digit.

That’s it — you are signed in. The library, homework and tests open once the academy adds you to a course: apply in the app with “Apply for a course”, or call us.

If the app says your number is already registered (for example, because you already study at the school), you don’t need a new account: tap “Forgot your password?” on the sign-in screen, set a password and sign in.

Resetting your password

You can reset your password with an SMS code. This works for every account — students, guests and staff.

  1. On the sign-in screen, tap “Forgot your password?”.
  2. Enter your phone number and type the code we send you by SMS.
  3. Set a new password: at least 8 characters, with at least one Latin letter and one digit.
  4. The app returns to the sign-in screen — sign in with your new password.

No SMS? Try again in a few minutes. If the app says the account can’t be recovered in the app, call us.

To change a password you know:

  1. Profile
  2. Settings
  3. Security
  4. Change password

Live lessons

Students in online groups join live lessons in the Olmon Edu app or in a browser, in the student portal (talaba.olmonedu.uz). The app is for iPhone, iPad and Android.

In the app

  1. When a lesson starts, you get a notification (if you allowed notifications).
  2. On the Home tab, tap “Join lesson” on the lesson card.

In the student portal

  1. Sign in to talaba.olmonedu.uz with your student account.
  2. When a lesson starts, a lesson card appears on the home page (“Bosh sahifa”) — press “Darsga qo‘shilish” (Join lesson) on it.

In the portal, live lessons work in Chrome or Edge on a computer and in Chrome on an Android phone. In Safari on iPhone and iPad they are not guaranteed to work — use the Olmon Edu app there.

If you have a question, press “Raise hand” (“Qo‘l ko‘tarish” in the portal). In the portal, when the teacher lets you speak, the browser may ask for access to the microphone — allow it. If you switch from the lesson tab to another tab in the portal, your hand is lowered and your microphone is turned off, while the lesson’s sound keeps playing.

Lessons are recorded, and you can watch the recordings in the app and in the portal’s “Darslar” (Lessons) section. If the app shows “Update the app”, update it first — from the App Store on iPhone and iPad, or from Google Play on Android.

About recordings — Privacy Policy, section 4

Deleting your account

You can delete your account in the app itself, on iPhone, iPad and Android alike:

  1. Profile
  2. Settings
  3. Account
  4. Delete account

The app first shows what is removed and what stays, then asks for your current password and a final confirmation. The deletion is immediate and cannot be undone in the app.

If you sign in only with Telegram and have no password, set one first:

  1. Profile
  2. Settings
  3. Security
  4. Change password

What is removed

  • Your sign-in details
  • Push notifications
  • All sessions: you are signed out everywhere, in the app and the student portal
  • Signing in with Telegram

What the school keeps

  • Payments and billing — for the school’s accounting, as the law requires
  • Study history — groups, attendance and grades
  • Your name and phone number in the school’s student record
  • Group chat messages — they stay in the group under your name
  • The Telegram bot link, so payment receipts and reminders continue
  • If you used the app as a guest: your whole record in the school’s CRM, including your gender, chosen level and any course application

If you sign up again with the same phone number, the account is re-attached to the same student record. Staff accounts are managed by the school, so the app has no delete option for them. To ask for a copy of your data, a correction or a full deletion, call or email us.

More in the Privacy Policy, section 7

Privacy Policy

Our Privacy Policy explains what data the Olmon Edu app, the student portal and the olmon.uz website collect, why, and how long it is kept.

In the app:

  1. Profile
  2. Settings
  3. Privacy & Help
  4. Privacy Policy

The first step of signing up links to it too.

In the student portal, the link is in the “Maxfiylik va yordam” (Privacy & Help) section of the “Profil” page.

The rules for using our app and websites — Terms of Use