About these terms
These Terms of Use set out the rules for using Olmon Akademie’s digital services. “We” and “the academy” mean Olmon Akademie, a German-language school in Tashkent.
- Provider: Olmon Akademie
- Legal name: "OLMON AKADEMIE" MCHJ
- Registered (legal) address: 12 Bunyodkor Street, Novza mahalla, Chilanzar District, Tashkent, Uzbekistan
- Study centre address: 30 Farobiy Street, Almazar District, Tashkent, Uzbekistan
- Phone: +998 78 555 65 00, +998 90 336 62 22
- Email: olmonakademia
@gmail.com
These terms cover:
- The Olmon Edu app for iPhone, iPad and Android.
- The student web portal, talaba.olmonedu.uz.
- The speaking-practice booking site, spkng.olmonedu.uz.
- The olmon.uz website.
Staff accounts (teachers and administration) are created and managed by the academy, and staff use the services under the academy’s internal rules.
These terms are not a public offer and contain no prices. Fees, the lesson schedule and the group are agreed with the academy’s administration when you enrol.
Accepting these terms
By signing up, signing in or otherwise using the services, you accept these terms. If you do not agree with them, do not use the services.
The services are for users aged 13 and over. Users under 18 use the services with the consent of a parent or other legal representative; enrolment and payment are made with the consent of, or through, a parent or other legal representative.
Your account
- Your phone number is your sign-in name. Only one active account can be opened per phone number.
- Keep your password secret. If you forget it, you can reset it with an SMS code.
- If your student or guest account is linked to the academy’s Telegram bot, you can also sign in with Telegram (a guest only in the app); this is not available for staff accounts.
- If you sign up in the app yourself, you get a guest account. A guest can use the parts of the app that are open to guests and apply for a course with “Apply for a course”. Homework, tests, attendance and speaking-practice booking are open only to students the academy has enrolled in a course.
- Whether your account is a guest, student or staff account is set by the academy’s records.
The services
Depending on your group and your type of account, the Olmon Edu app and the student portal offer:
- Live lessons and their recordings — for students in online groups.
- Homework and tests.
- Attendance and grades.
- Group chat — for online groups.
- Wortschatz — German vocabulary practice.
- Speaking-practice booking — only for active students who study in class.
- Notifications about lessons, homework and announcements.
The academy keeps developing the services: features may change, new ones may be added and some may be switched off.
Payments
- Fees and how they are paid are agreed with the academy’s administration when you enrol. This page gives no prices.
- The payments and balance shown in the app are the academy’s records and are shown for information. The academy may choose not to show the balance in the app.
- Where the academy offers it, you can pay for your studies in the app through Payme. Card details are entered on Payme’s own page and never reach the academy.
- Refunds are decided by the academy’s administration in line with the law of the Republic of Uzbekistan. This also applies to a payment made through Payme: it is not cancelled through Payme, and the academy handles it. To ask about a refund, contact us (section 16).
Live lessons and recordings
- Students in online groups join live lessons in the Olmon Edu app or, in a browser, in the student portal.
- Lessons are recorded: the app and the portal tell you so in advance and show a recording indicator during the lesson.
- A student’s camera is never turned on and students cannot share their screen; a student’s microphone works only after the teacher lets them speak.
- Your classmates see your first name and the first letter of your surname (for example “Ali V.”), never your phone number.
- The academy’s administration may watch lessons without being shown in the participant list. The teacher or the administration may remove a student from a lesson.
- Recordings are for the group’s own study only. Recording, photographing, screenshotting or sharing lessons and recordings is not allowed.
Group chat
The group chat is for online groups and is meant for talking about lessons and learning. Before your first message the app or the portal shows the chat rules — you need to accept them to write. In short, the rules say:
- Zero tolerance for insults, swearing, discrimination, threats and harassment.
- Don’t post obscene, violent or adult content, spam or advertising.
- Don’t share other people’s phone numbers, addresses or photos without their consent.
To report a message that breaks the rules, touch and hold it (in the portal, open its “…” menu) and choose “Report”. If you block someone, their messages are hidden from you; announcements and pinned messages stay visible.
A message that breaks the rules is deleted, and its author may be muted or removed from the group.
Prohibited use
When using the services, you must not:
- Give your account or password to anyone else.
- Record, photograph, screenshot or share live lessons and recordings.
- Copy or publish course materials, homework or tests.
- Cheat in tests or use other dishonest methods.
- Access the services by automated means, collect data from them in bulk (scraping), attack them or disrupt how they work.
- Pretend to be someone else, or use another person’s name or account without permission.
- Use the group chat against its rules.
Do your homework and tests yourself, honestly.
Intellectual property
The Olmon Edu app, the academy’s websites and the academy’s own study materials belong to the academy or its licensors. Some study materials belong to third parties and are used for teaching at the academy.
You may use them only for personal, non-commercial study. These terms do not transfer any ownership rights to you.
Personal data
What data we collect, why we use it and how long we keep it is set out in our Privacy Policy.
Students and guests can delete their account in the app itself — the Support page shows how.
Availability
- During maintenance the app and the websites may be unavailable for a while; a maintenance page or screen is shown instead.
- The academy may require you to update an old version of the app; in that case, update the app to keep using it.
- We do not promise that the services will run without interruption or errors.
- The academy may change or stop any feature.
Restricting and closing an account
Students and guests can delete their account in the app itself. What is removed and what the academy keeps is described on the Support page and in the Privacy Policy. Staff accounts are managed by the academy. If you can no longer sign in (for example, after your studies have ended), contact us about deleting your data (section 16).
If these terms or the chat rules are broken, the academy may restrict, suspend or close the account.
When a student stops studying at the academy (is archived), access to course features ends as well.
Liability
The academy’s liability is limited to the extent permitted by the law of the Republic of Uzbekistan. Nothing in these terms limits your statutory rights as a consumer.
Third-party services — Payme, Telegram, internet and mobile providers, app stores — work under their own terms. If you install the app from an app store, that store’s terms also apply.
Changes to these terms
If these terms change, we will publish the new version on this page with a new date; the date at the top of the page is the date of the current version. If you keep using the services after a new version is published, you accept it.
Governing law and disputes
These terms are governed by the law of the Republic of Uzbekistan.
If you have a dispute or a complaint, please contact us first — we will try to resolve it together. This does not limit your right as a consumer to go to court.
The main text of these terms is in Uzbek; the Russian, English and German texts are translations. If they differ, the Uzbek text prevails.
Questions and complaints
Questions or a complaint about these terms? Call us, email us or visit our study centre:
Olmon Akademie 30 Farobiy Street, Almazar District, Tashkent, UzbekistanOpening hours
Monday–Saturday: 10:00–22:00
Sunday: closed